More from Bill Gates
Your most unhappy customers are your greatest source of learning.
Business @ The Speed of Thought (1999)Success is a lousy teacher. It seduces smart people into thinking they can’t lose.
The Road Ahead (1995)
People/Bill Gates/Quote

As we look ahead into the next century, leaders will be those who empower others.
Your most unhappy customers are your greatest source of learning.
Success is a lousy teacher. It seduces smart people into thinking they can’t lose.