More from Bill Gates
Your most unhappy customers are your greatest source of learning.
Business @ The Speed of Thought (1999)Success is a lousy teacher. It seduces smart people into thinking they can’t lose.
The Road Ahead (1995)
People/Bill Gates/Quote

We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.
Your most unhappy customers are your greatest source of learning.
Success is a lousy teacher. It seduces smart people into thinking they can’t lose.